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FAQ
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What are your products made from?All of our products are crafted by hand using polymer clay and brass. Earring findings are all nickel and lead free, and in many cases, 18kt gold plated.
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Are every pair of earrings the same?As each earring is made by hand, there will be slight variances in each earring. This is to be expected and serves only as a reminder of the handcrafted, one-of-a-kind nature. This feeling of authenticity can't be duplicated in mass produced products.
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Where are you located?We are a small studio located in British Columbia Canada.
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How long will it take for me to get my order?We will always endeavour to ship your order within 3-5 business days at the most. Should we encounter a situation where it will take longer to ship, we will notify you as soon as possible. Please note that once your order has left our studio, we have no control over how long it takes to arrive.
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Do you ship outside of Canada?Yes, we are happy to offer shipping to the United States and Australia. We are planning on offering shipping to Europe in the near future. Please note that shipping chargesdo not include any duties/fees/taxes that may be required by Customs of your particular country. These are fees you will be required to pay prior to delivery.
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